Casilando Welcome Bonus
New players will find two Casilando bonus offers awaiting them:
100% Deposit Match up to €300 + 90 Bonus Spins on Book of Dead
No Deposit Bonus – 10 Bonus Spins on Book of Dead
As with all online casinos, the Casilando bonus offers are subject to promotional terms and conditions, which we will explore further.
The minimum deposit required for the match bonus is €10, and the bonus funds are subject to 35x wagering requirements prior to withdrawals. Not all games will contribute to the playthrough. Here is an overview:
Slots – 100% (with exceptions)
Table Games – 10%
Video Poker – 5%
Other Games – 0%
Jackpot Games – 0%
There is an extensive list of slots that contribute 0% – these are listed within the website’s promotional terms, and players are advised to read this through carefully. A handful of slots are also listed as only contributing 20%. However, the majority do contribute 100%.
The maximum bet during playthrough is €5. Depositors using Neteller or Skrill are not eligible for the welcome bonus. The deposit bonus will expire after 30 days. The 90 free spins are to be played on Book of Dead. Any winnings from the bonus spins must be wagered 35x and will expire 10 days after their release.
When it comes to the No Deposit Offer, players from the UK, India, Argentina, Peru, Chile and Brazil are not eligible for the Casilando bonus. The 10 Bonus Spins are to be played on Book of Dead, and any bonus funds derived from the spins must be wagered 35x.
Any winnings made for over €100 will be forfeited, and the maximum bet allowed during playthrough is €5. Playthrough contributions apply as above in the deposit match bonus, and all bonus spins will expire after 10 days of their release.
With such great welcome offers, it’s hoped that the Casilando games portfolio offers as much excitement, and we found that it doesn’t disappoint in this area either. Undoubtedly, slots are the players’ top choice in casino games.
Casilando offer over 2,500 slots. These include classics, video, Megaways and progressive jackpots. There are all the popular titles that players look for, plus the latest releases in the ‘New Games’ section – for example, Legend of the Ice Dragon, Play’n GO’s recent addition.
Casilando have over 60 table games in their lobby, including the all-time classics – roulette, blackjack, poker and baccarat – along with variants such as Buster Blackjack, Lightning Roulette plus alternatives such as Craps, Football Studio and Andar Bahar.
For the fully immersive experience, Casilando offer a live casino lobby where players can play with real dealers and chat with players from around the world in real-time play. The live casino offers table classics, plus a Game Shows Lobby. Finally, under the ‘Other Games’ tab, players will find a selection of scratch cards and exclusive games.
Powering this impressive games portfolio are several of the top software providers. Casilando have on-boarded just over 130 developers, including:
Big Time Gaming
Red Tiger Gaming
Neon Valley Studios
One Touch Gaming
Triple Edge Studios
Casilando Payment Info
Casilando offer players several of the most trusted and reliable payment methods. As is often the case, there are slightly fewer methods available for withdrawals, but still plenty of choice:
Bank Wire Transfer
Bank Wire Transfer
As with the majority of online casinos, withdrawals will only be processed once a player’s account has completed all of the verification checks. Withdrawals will only be paid back to the depositing method, and where this has expired or is unavailable, an alternative will be requested.
The minimum withdrawal is €10, and once a request is made, it will remain pending for one to two days. Once the withdrawal has been approved by Casilando, it will be processed immediately, but it may take up to three days to reach a player’s account. This will depend upon the payment method and financial provider used.
The maximum withdrawal limit is €25,000 per week. The maximum winnings from one bet or spin is limited to €250,000, excluding progressive wins. Should you win €100,000 or more, Casilando reserve the right to pay the player in monthly instalments (10%) until the full amount has been paid.
Progressive jackpots in excess of €250,000 may take up to 30 days to be paid.
Casilando Support Info
Casilando customer support is provided via live chat or email ([email protected]). There is no telephone support, though this is not unusual. Players often prefer to utilise live chat, which is available 24/7, as it can often resolve your query immediately, whereas email is more appropriate for non-urgent queries.
Casilando are committed to promoting responsible gambling and offer their players various tools such as self-imposed daily, weekly, monthly deposit limits; duration limits; hourly reality checks; time-outs; temporary account closures; or more enforced self-exclusion periods.